Context
Producing 16 training modules simulating the operational production of technical procedures as part of the deployment of the new Linky communicating meter generation for ENEDIS and its partners.
Objectives
Producing a procedures training tool for meter installation.
Emulation of operational contexts.
Scoring on three axes (security, procedure and customer satisfaction).
Two learning modes (learning and challenge).
Emulation of the PDA.
Placing in breakdown situation.
Solutions
Deployment of 16 training modules including:
– procedures to be carried out step by step,
– operational actions on the meter board,
– formative QCMs,
– enhanced learning actions.
Pictures
